Whilst Bridesmaid Boxes aims to get your order to you in an affordable and fast manner we also need to consider the fragile nature of the goods along with the reliability of couriers and postal services used Because of this Shippit it our preferred service and occasionally Australia Post.
Shippit offers complete the customer complete transparency, from the date you ordered to the estimate delivery date.
Shippit is a courier agent that works with Couriers Please & Fastways; whilst I have a good alliance with my drivers at times delays with pickup may still occur.
Processing time before dispatch is approximately 2-3 working days unless otherwise specified ( i.e Custom Orders) if any further delays may occur you will receive an email. Peak times & Courier collections may delay this occasionally, please also keep an eye on the announcements at the top of the website.
Delivery times will depend on your location and the service above used.
DO I NEED TO SIGN FOR MY DELIVERY?
Due to our hampers containing Alcohol you need to be 18+years to legally receive your order therefore a signature is always required.
Other factors such a theft is on the rise with packages being stolen from doorsteps therefore most items will require a signature. Smaller items such as greeting cards and 1-2 candles may be left on your doorstep. This decision is at Bridesmaid Boxes' discretion.
DO YOU LIVE RURAL?
Please be aware that NT, North QLD and WA can take up to 10 working days to receive your order.
If you require your order by a certain date please advise at check out or email firstname.lastname@example.org, additional postage charges may occur to ensure you receive your order in the time you require. If Bridesmaid Boxes is unable to meet your deadline we will offer a full refund within 24hours.
YES, WE CAN SEND DIRECTLY TO RECIPIENT
If you wish to send to a different address please change the shipping address at checkout. If you purchase a greeting card, Bridesmaid Boxes is happy to write in the card for you. Just write comments at checkout and send an email to email@example.com
BABY, ITS HOT OUT THERE!
During the summer months your orders may be delayed to avoid meltable products being in transit on hot days. You will be advised by email if your order has been delayed due to this.
PICKUP IS AVAILABLE:
If you live locally to Officer, Victoria and wish to collect your order instead, please use discount code PICKUP when at checkout. This code will delete your postage charges. You will be advised when your order is ready for collection.
If you have any questions don't hesitate to email Alana at firstname.lastname@example.org